This Privacy Policy explains what personal information jilip collects from registered users and visitors in the Philippines, how that information is used and stored, and what rights you have over your own data. We are committed to handling your details responsibly and in a manner consistent with Philippine data protection regulations. Please read this page carefully before you create an account or use any part of the platform.
When you register for a jilip account, you are asked to provide basic personal details such as your full name, date of birth, email address, and a preferred username. During the identity verification process, you may also be asked to submit a government-issued identification document — such as a Philippine passport, driver's licence, or any valid national ID — to confirm that you meet the minimum age requirement and that your account details are accurate. If you make a deposit or request a withdrawal, we collect the payment details associated with your chosen method, such as your GCash or Maya account reference, to facilitate the transaction securely. Any messages you send to the support team, including complaints or account queries, are also stored so that we can respond accurately and maintain a record of how your concern was handled. You are always in control of what you share, but please note that some information is required to activate certain features of the platform.
When you visit the jilip platform — whether on a desktop browser or a mobile device — our servers automatically log certain technical data including your IP address, browser type and version, operating system, the pages you visit, and the time and duration of each session. This information helps us identify and resolve technical issues, understand how Filipino players navigate the platform, and ensure that our services remain stable and responsive on mobile connections commonly used across the Philippines. We also use standard session cookies to keep you logged in during a visit and to remember certain preferences, such as your preferred language or notification settings. No personally identifiable information is embedded in these cookies without your knowledge, and you can manage cookie settings through your browser at any time. Aggregate, anonymised analytics data may also be used to improve the platform's layout, speed, and content offerings.
The primary purpose for collecting your personal data is to operate your account safely and to process your deposits, withdrawals, and gameplay activity on the platform. We also use your contact details to send account-related notifications — such as confirmation emails, security alerts, and updates about changes to these policies — and you cannot opt out of these operational messages as they are essential to account management. Where you have given explicit consent, we may send you promotional communications about new features, betting markets, or casino-style game categories available on the platform; you can withdraw this consent at any time through your account notification settings. Your data is also used to fulfil our legal and regulatory obligations, which may include verifying your identity, monitoring for signs of problem gambling behaviour, and cooperating with requests from competent Philippine authorities where required by law. We do not use your personal data to make automated decisions that produce significant legal or similarly consequential effects without human review.
jilip does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform — for example, payment processing partners, identity verification services, and cloud infrastructure providers — but these parties are contractually obligated to process your data only for the purposes we specify and to maintain appropriate security standards. In situations where we are legally required to disclose information, such as responding to a valid court order or a formal request from a Philippine regulatory authority, we will comply with our legal obligations while notifying you wherever the law permits us to do so. All third-party partners used by the platform are assessed for their data protection practices before any relationship is established, and we review those arrangements regularly. We do not transfer your personal data outside of secure, contractually governed environments without ensuring adequate protections are in place.
We retain your personal information for as long as your account remains active and for a defined period after account closure, as required by financial regulations and anti-money laundering rules applicable in the Philippines. Once the mandatory retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. If you wish to request deletion of your data before the retention period ends, you may submit a request to our support team, and we will respond within the timeframe required by applicable Philippine data protection law. Please note that some records may need to be retained even after a deletion request if there is a pending regulatory requirement or an unresolved dispute involving your account. We will always inform you of any reason we are unable to fulfil a deletion request immediately.
As a platform serving users in the Philippines, jilip recognises and respects the rights granted to data subjects under the Data Privacy Act of 2012 and its implementing rules. You have the right to access a copy of the personal information we hold about you, to correct any inaccurate details, and to object to processing activities that are not strictly necessary for account operation or legal compliance. You may also request that we restrict processing of your data while a correction or objection is being evaluated, and in certain circumstances you have the right to data portability — meaning we can provide your information in a structured, commonly used format upon request. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page, and we will acknowledge your request promptly and work to resolve it within the applicable legal timeframe.
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission using HTTPS across all platform pages, secure storage of passwords using one-way hashing algorithms, access controls that limit internal staff access to personal data on a strict need-to-know basis, and regular security reviews of our infrastructure. While no digital system can guarantee absolute security, we are committed to maintaining and improving our protections in line with current best practices for online platforms operating in the Philippines. If we become aware of a data breach that is likely to result in a high risk to your rights, we will notify you and the relevant Philippine authority without undue delay in accordance with our legal obligations. We also encourage you to use a strong, unique password for your jilip account and to enable any additional authentication options available in your account settings.
This Privacy Policy may be updated from time to time to reflect changes in the platform's features, applicable Philippine regulations, or industry best practices. When we make material changes, we will notify registered users via the email address associated with their account or through a prominent notice on the platform before the changes take effect. The date shown at the top of the hero section of this page indicates when the policy was most recently revised. We encourage you to review this page periodically so that you remain informed about how your personal information is being handled. Continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy.
Here are the questions Filipino players most frequently ask about how their personal data is managed on the platform.
Your privacy and security matter to us. Create your jilip account today and enjoy sports betting and casino-style entertainment designed for Filipino players — with your data protected every step of the way.